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Kath Blackham

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A Person Shopping Online
Blog

Can a great CX strategy impact business growth?

Our CEO Kath Blackham reveals how to leverage your CX strategy for growth in an ever-evolving e-commerce landscape.
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Guides

The dual benefits of Conversational AI: Improve both CX & EX

As of late, industry news has been set alight by conversation centred around Artificial Intelligence, and in particular Generative AI.
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