Peek into the capabilities and potential impact of GPT-4

THOUGHTSBlog
Written by 
Kath Blackham
April 18, 2023
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GPT-4, the latest addition to the family of Generative Pre-trained Transformers (GPT) models, has been generating buzz in the artificial intelligence (AI) world.

The fourth-generation language model, developed by OpenAI, boasts an impressive 10 trillion parameters, making it the largest and most advanced AI model to date. With its capabilities to process complex data and generate human-like language, GPT-4 has the potential to revolutionise various industries and change the way we interact with technology. Let's take a closer look at its capabilities and potential impact.

One of the most significant breakthroughs of GPT-4 is its ability to understand and generate code, which is essential for programming languages such as Python, Java, and C++. With its vast knowledge base and natural language processing capabilities, GPT-4 can help developers write more efficient code and identify potential bugs and errors. This feature alone can save developers time and improve the quality of software applications.

Another significant feature of GPT-4 is its ability to understand and translate images and video. The model can accept images as inputs and generate captions, classifications and analyses. For example, with the new visual input capability of GPT-4 (in research preview), Be My Eyes began developing a GPT-4 powered Virtual Volunteer™ within the Be My Eyes app that can generate the same level of context and understanding as a human volunteer.

GPT-4 can also help businesses improve customer service and experience by generating human-like responses to customer inquiries and concerns. With its ability to process vast amounts of data and learn from previous interactions, GPT-4 can personalise responses to individual customers and provide accurate and helpful information, enhancing customer satisfaction as the advanced natural language processing capabilities support understanding the context behind the customer inquiries, allowing for more customised response that address the specific needs of each customer.  

Additionally, GPT-4 could potentially help reduce the workload on human customer service agents by handling a larger volume of routine inquiries and requests, freeing up agents to focus on more complex or high-priority issues.

In the healthcare industry, GPT-4 can be used to generate medical diagnoses and treatment plans based on patient symptoms and medical history. The model can process vast amounts of medical data and identify potential health risks, allowing doctors to make more informed decisions and improve patient outcomes. Ambience Health uses GPT-4 to generate medical documentation based on provider-patient conversations. Their pitch is that it will alleviate doctors’ workloads by removing tedious bits of the job, such as data entry.  

Advancements in large language models have opened up many new opportunities across multiple domains. It has also raised concerns around its ethical use as these models don't have any intelligence of their own and solely rely on the data they use to learn from, meaning the transparency of the data is crucial to ensure it remains unbiased as there are no regulations or guidelines at the moment to govern these. It has also been raised that there is currently a lack of clarity around the copyright of any generated content. There are concerns around the application of created content and ethical use to create and spread misinformation or its misuse in academia. It is worrisome that it could be used to generate content targeted toward vulnerable individuals for scams or other crimes.

In conclusion, GPT-4 represents a significant advancement in AI technology, with the potential to transform various industries and change the way we interact with technology. However, it is essential to consider the potential risks and ethical implications of using such advanced technology. As GPT-4 and other AI models continue to evolve, it is crucial to ensure that their development and use align with our ethical and societal values, and that they are used for the greater good.

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