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Speaking of conversational AI: Why language matters

Our Conversational Designer, Grace, explains why language should always be at the forefront of the design process.
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Human & Machine: What does the future look like?

Human and Machine. In so many ways, we're already harmoniously working together. So what does the future look like?
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AI for customer service: 5 unique benefits

AI is not just a buzzword; it's a dynamic force that brings about striking benefits for businesses and customers alike.
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